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Problem Solving Tools

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

A wide variety of tools exist for use in the define phase of a Six Sigma project. Each tool can provide insight into an organization’s processes and help with the development of a good project plan.

Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Surveys
  • Focus groups
  • Interviews
  • Audits
  • Cause and effect diagrams
  • Check sheets
  • Graphical charts
  • Sampling plans
  • Advanced Quality Planning (AQP)
  • Benchmarking
  • Force field analysis
  • Gantt charts
  • Project Evaluation and Review Technique (PERT)/Critical Path Method (CPM)

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator

Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
BC Food & Beverage
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
Proud Member of

NW Skills acknowledges and respects the traditional territories of the First Nations, M├ętis, and Inuit peoples upon which we and our partners carry out our work across Canada. We thank the hereditary First Peoples who continue to live on and care for these lands.