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Effective Communication

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

Effective communication is a must at work and at home. In this course, you’ll discover what effective communication is and why it’s important. You’ll also find out how to choose the correct medium for your message based on the medium’s strengths and weaknesses. Finally, you’ll learn the process for constructing effective verbal and written messages.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Define effective communication
  • Understand the consequences of miscommunication
  • Match the choice of medium to your message’s content
  • List the strengths and weaknesses of verbal communication
  • Identify when to use verbal communication as the medium for your message
  • List the strengths and weaknesses of written communication
  • Identify when to use written communication as the medium for your message
  • Describe the process for constructing clear verbal and written messages

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

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Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
BC Food & Beverage
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
Proud Member of

NW Skills acknowledges and respects the traditional territories of the First Nations, Métis, and Inuit peoples upon which we and our partners carry out our work across Canada. We thank the hereditary First Peoples who continue to live on and care for these lands.