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Building Customer Relationships

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Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, one month access, and does not include any applicable taxes. Subject to change without prior notice.

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Course Description

Serving your customers in such a way that you build strong relationships with them helps create loyal, repeat customers. In this module, you’ll learn what you can do on a customer service front to encourage customers to return again and again.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Describe the importance of strong relationships with customers
  • Build strong relationships with customers
  • Establish rapport with customers
  • Welcome returning customers
  • Maintain customer relationships
  • Reward repeat customers
  • Build online rapport with customers
Registration
Closed
Contact
Us
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, one month access, and does not include any applicable taxes. Subject to change without prior notice.
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Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

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It's time to upskill your employees and solve your workforce problems.

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Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
Arcteryx
BC Food & Beverage
BSIA
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
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Burnaby Board of Trade
Surrey Board of Trade