Problem Solving

Terms & Conditions Apply
$79.00*

CREDENTIAL

Course Certificate

DELIVERY

eLearning (Self-paced)

DURATION

Approx. 9-10 hours

CLASS SIZE

Private Link

PREREQUISITES

English CLB 7

Course Description

This comprehensive problem-solving course is designed to enhance your ability to tackle challenges effectively in both personal and professional contexts. Whether you’re dealing with unexpected issues or striving for improved outcomes, this program provides a systematic approach to problem-solving. You’ll learn to define problems accurately, generate and evaluate potential solutions, and implement and monitor your chosen strategies. The course also covers common pitfalls, mental barriers, and strategies to improve your problem-solving skills, ensuring that you can approach problems with confidence and clarity.

Course Outline

Fundamentals of Problem-Solving

Explore the basics of problem-solving, including its definition and the positive aspects associated with addressing problems. Learn about common pitfalls and mental barriers that can hinder effective problem-solving, as well as the benefits of group problem-solving. This section introduces the five primary steps of the problem-solving process, laying the groundwork for a systematic approach.

Developing Effective Problem-Solving Skills

Enhance your problem-solving abilities by focusing on essential soft skills such as critical thinking, creativity, and communication. This section will help you assess your own problem-solving skills and identify strategies for improvement, ensuring you are well-prepared to tackle complex issues.

Defining and Analyzing the Problem

Learn how to accurately define a problem and identify its root cause. This section covers techniques such as the five whys process, cause-and-effect diagrams, and flowcharts. Properly defining and analyzing the problem ensures that you address the underlying issue effectively.

Generating and Evaluating Solutions

Discover methods for generating potential solutions, including brainstorming, reverse brainstorming, and mind-mapping. Learn how to evaluate these solutions, determine your ideal outcome, and choose the most effective option. This section focuses on narrowing down your list of potential solutions and selecting the best one.

Implementing and Monitoring Solutions

Develop a solid implementation plan, including constructing a timeline, assigning responsibilities, and planning for potential risks. After implementation, learn how to monitor progress and evaluate the effectiveness of your solution. This section also addresses common mental blocks and mistakes in problem-solving, helping you avoid pitfalls and enhance your problem-solving capabilities.