Problem Solving
$79.00*
was $189.00
CREDENTIAL
Course Certificate
DELIVERY
eLearning (Self-paced)
DURATION
Approx. 9-10 hours
CLASS SIZE
Private Link
PREREQUISITES
English CLB 7
Course Description
This comprehensive problem-solving course is designed to enhance your ability to tackle challenges effectively in both personal and professional contexts. Whether you’re dealing with unexpected issues or striving for improved outcomes, this program provides a systematic approach to problem-solving. You’ll learn to define problems accurately, generate and evaluate potential solutions, and implement and monitor your chosen strategies. The course also covers common pitfalls, mental barriers, and strategies to improve your problem-solving skills, ensuring that you can approach problems with confidence and clarity.
Course Outline
Fundamentals of Problem-Solving
Explore the basics of problem-solving, including its definition and the positive aspects associated with addressing problems. Learn about common pitfalls and mental barriers that can hinder effective problem-solving, as well as the benefits of group problem-solving. This section introduces the five primary steps of the problem-solving process, laying the groundwork for a systematic approach.
Developing Effective Problem-Solving Skills
Enhance your problem-solving abilities by focusing on essential soft skills such as critical thinking, creativity, and communication. This section will help you assess your own problem-solving skills and identify strategies for improvement, ensuring you are well-prepared to tackle complex issues.
Defining and Analyzing the Problem
Learn how to accurately define a problem and identify its root cause. This section covers techniques such as the five whys process, cause-and-effect diagrams, and flowcharts. Properly defining and analyzing the problem ensures that you address the underlying issue effectively.
Generating and Evaluating Solutions
Discover methods for generating potential solutions, including brainstorming, reverse brainstorming, and mind-mapping. Learn how to evaluate these solutions, determine your ideal outcome, and choose the most effective option. This section focuses on narrowing down your list of potential solutions and selecting the best one.
Implementing and Monitoring Solutions
Develop a solid implementation plan, including constructing a timeline, assigning responsibilities, and planning for potential risks. After implementation, learn how to monitor progress and evaluate the effectiveness of your solution. This section also addresses common mental blocks and mistakes in problem-solving, helping you avoid pitfalls and enhance your problem-solving capabilities.
Admission
- Recommended English CLB 7
- Have access to a device that meets the system requirements to use Northwest Skills Institute online courses
*Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.
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