Respecting Diversity in your Customers


Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Course Description

Course Description

If you’re not accustomed to working with customers who are different from you, you may not be sure how to interact with them. In this module, you’ll learn guidelines for working with customers from different cultures.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Define diversity
  • Define culture
  • List strategies to better serve diverse customers
  • Describe ways to overcome language barriers

Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

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