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Respecting Diversity in your Customers

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

If you’re not accustomed to working with customers who are different from you, you may not be sure how to interact with them. In this module, you’ll learn guidelines for working with customers from different cultures.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Define diversity
  • Define culture
  • List strategies to better serve diverse customers
  • Describe ways to overcome language barriers

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator

Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
Arcteryx
BC Food & Beverage
BSIA
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

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