Conflict Management

Practical training for a practical world
Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Course Description

Course Description

In this course, you’ll find out why conflict occurs. You’ll learn how to identify the differences between positive and negative conflict as well as the common strategies for handling a conflict. You’ll also discover the six steps involved in successful collaboration. Finally, you’ll find out what you can do to help resolve group conflict.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • List the reasons why conflicts occur
  • Describe the differences between positive and negative conflict
  • Identify negative behavior
  • List the effects of negative conflict
  • Decide if and when to address conflict
  • Understand the importance of listening in conflict resolution
  • Implement conflict resolution strategies
  • Engage in successful collaboration
  • Describe what you can do to help resolve conflict

Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

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The Northwest Skills Institute is an industry focused training organization.

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