Building Teamwork
CA$99*
CREDENTIAL
Training Certificate
No Expiry
Delivery
eLearning (Self-paced)
DURATION
Approx. 20-21 hours
CLASS SIZE
Private Link
PREREQUISITES
- English CLB 7
- See details below
Course Description
Did you know that training your employees in team building strategies can translate into real benefits for your organization? Studies have shown that when employees develop goal setting, interpersonal, and critical thinking skills, productivity increases and employee turnover decreases.
The Team Building courses focus on the skills your workforce needs to succeed: group communication, diversity, meeting strategies, problem solving, decision making, conflict management, leadership, training and development.
Course Outline
Working on a Team
- Learn the importance of working well with others and group dynamics
- Characteristics of a group system
- Differentiate between primary and secondary groups vs. formal and informal group roles
Group Communication for Effective Collaboration
- Guidelines for effective communication and how to avoid sending mixed messages
- Identify common listening traps
- How to listen to understand others
- Learn the difference between a positive and negative group climate and what factors that affect group climate
- Guidelines for effective group discussion
Problem-solving and Decision-making
- Understand the effects of unsolved problems and why group decision-making is difficult
- Describe common problem-solving pitfalls
- Learn problem-solving techniques
- Understand how to use the IDEA method to solve problems
- How to use the S-T-P model of problem-solving
- Choosing the right solution and using different decision-making approaches
Conflict Management
- List the reasons why conflicts occur
- Describe the differences between positive and negative conflict
- Identify negative behavior
- List the effects of negative conflict
- Decide if and when to address conflict
- Understand the importance of listening in conflict resolution
- Implement conflict resolution strategies
- Engage in successful collaboration
- Describe what you can do to help resolve conflict
Leadership
- Describe the role of a leader
- Explain why leadership is important
- List ways to develop leadership skills
- Explain the importance of communication in leadership
- Identify the traits of successful leaders
- Understand how to create a plan and set goals
Teamwork and Problem-solving in a Team
- Define and understand the true definition of team and teamwork
- Describe the seven common elements of teams
- Identify the advantages of teams
- Describe functional teams
- List the aspects of winning teams
- Develop a SMART goal
- Identify the six steps of the problem solving process
- Define four decision making procedures
- Explain how to avoid and settle conflict
Team Building and Team Development
- Understand team building and its components
- Understand the purposes of team building
- Identify the purpose of team building activities designed to build team purpose
- Identify the purpose of team building activities designed to improve group dynamics
- List the four common types of team building exercises
- Explain how teamwork benefits an employer and employees
- Define four types of teams and three basic team roles
- Characteristics of a successful team
- Describe the five stages of team development
Reviews & Summary
*Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.
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The Northwest Skills Institute is an industry focused training organization.
Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.
