Quality Assurance Technician Certificate Level 2

Terms & Conditions Apply
$99.00*

CREDENTIAL

Course Certificate

No Expiry

DELIVERY

eLearning (Self-paced)

DURATION

Approx. 12-13 hours

CLASS SIZE

Private Link

PREREQUISITES

English CLB 7

Course Description

Level 2 of the Quality Assurance Technician Certificate program builds upon foundational skills by introducing advanced concepts that equip participants to take a more proactive and leadership-focused role in quality management. This level emphasizes the integration of advanced quality systems, cost analysis, and effective problem-solving techniques. Participants will also gain expertise in workplace safety, including specialized safety measures and the proper use of personal protective equipment (PPE). Additionally, this program introduces the 5S methodology in greater detail, focusing on its application and sustainability to create efficient, organized, and safe work environments. By the end of Level 2, learners will be prepared to lead quality assurance initiatives, drive process improvements, and promote a culture of safety and excellence in their workplaces.

Course Outline

Advanced Quality Concepts

Building on foundational principles, this section explores advanced quality management concepts such as Six Sigma, statistical process control, and Total Quality Management (TQM). Learners will discover how these tools and strategies are applied to drive continuous improvement, reduce variability, and maintain high standards in any industry.

The Cost of Quality

Understand the financial implications of quality by analyzing prevention, appraisal, and failure costs. This section emphasizes the importance of investing in quality measures to avoid costly errors and rework while ensuring customer satisfaction and long-term profitability.

Problem-Solving Tools and Techniques

Enhance your problem-solving skills with advanced methodologies like root cause analysis, the 5 Whys, and decision matrices. Participants will learn how to systematically approach complex workplace challenges, evaluate potential solutions, and implement effective, lasting changes.

Advanced Workplace Safety

This section focuses on specialized safety practices, including the proper selection and use of body protection equipment and strategies for maintaining safe work areas. Learners will also explore methods to proactively identify and mitigate workplace hazards.

Workplace Organization: The 5S Methodology

Dive into the advanced application of the 5S methodology: Sort, Straighten, Shine, Standardize, and Sustain. Participants will learn how to implement and maintain these principles effectively, ensuring clean, organized, and efficient workspaces that support operational excellence and team productivity.

Admission

Recommended CLB 7 (Canadian Language Benchmark)—Equivalent to IELTS 6 OR TOEFL 77-99
Have access to a device that meets the system requirements to use Northwest Skills Institute online courses.

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*Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. The price quoted is for 30 days access to the online courses. Subject to change without prior notice.