How Northwest Skills Institute collects, uses, and protects personal information.

Overview

Last updated: March 13, 2025.

Northwest Skills Institute (“Northwest Skills”, “NW Skills”, “we”, “our”, or “us”) is committed to protecting the privacy of personal information of identifiable individuals who visit nwskills.org and use services available through the site.

Amendments to this Privacy Policy will be posted to the site or services and will be effective when posted. Continued use of the services after an amendment is posted constitutes acceptance of the amendment.

Consent and information collection and use

When you join us as a user of our services, we may ask for personal information used to activate your account, provide services, communicate with you about your account, and support other purposes set out in this policy.

Your name, company name, address, telephone number, email address, payment information, and other information may be disclosed by you during your use of the services or required by us to provide the services.

By providing personal information and retaining us to provide services, you voluntarily consent to the collection, use, and disclosure of that personal information as specified in this Privacy Policy. Consent may also be implied through your conduct where the purpose is obvious and you voluntarily provide the information.

Northwest Skills respects users and safeguards personal information in accordance with applicable privacy legislation, including British Columbia’s Personal Information Protection Act (PIPA).

How personal or account information may be used

• To provide services to you.
• To create, manage, and control account information and verify access rights to services and software.
• To track learning progress and completion.
• To improve the quality of the site and services.
• To provide information so you can use the site and services more effectively.
• To bill your account.
• To communicate changes, additions, or availability of services.
• To assess service levels, monitor traffic patterns, and gauge the popularity of service options.
• To carry out marketing activities.
• To enforce this Privacy Policy.
• To respond to claims, customer service requests, and legal or safety requirements.
• To protect the rights, property, or personal safety of you, us, users, and the public as required or authorized by law.

Communications

We may occasionally communicate with you regarding products, services, news, and events. You may opt out of these communications through the unsubscribe function provided in emails or by contacting us.

Some service-related communications cannot be opted out of, including account-specific notices, planned service suspensions, and outage communications. We will attempt to minimize these communications.

Student assessment, evaluation, and completion

Personal information may be associated with your student learning plan, pathway, assessments, evaluations, assignments, and program completion records.

Credentialing and regulatory bodies may set explicit time limits for how long this information must be kept. If no limit is set, you may request deletion of your information.

Age of consent

We do not knowingly provide services to, or knowingly collect personal information from, anyone under the age of consent.

Rights to your information and disclosure

You may request your information at any time by contacting us.

We only share information with third parties in accordance with your instructions, as necessary to provide a specific service, or otherwise in accordance with applicable privacy legislation. As a general rule, we do not sell, rent, share, or disclose personal information without permission except as permitted in this policy.

Aggregated data

We may use personal information to generate aggregated data for internal use and selective sharing. Aggregated data is stripped of information that could identify customers, landing pages, or end users and is manipulated or combined to provide generalized anonymous information.

External links

The site may contain links to other websites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

Cookies and log files

We use cookies and log files to track user information, monitor traffic patterns, gauge popularity of service options, and deliver relevant content and services.

Change of ownership or business transition

In the event of a change of ownership or other business transition, such as a merger, acquisition, or sale of assets, your information may be transferred in accordance with applicable privacy laws.

Security

We strive to prevent unauthorized access to personal information, but no data transmission over the internet, by wireless device, or over the air is guaranteed to be 100% secure. We will continue to enhance security procedures as new technologies and procedures become available.

Do not disclose your password to anyone. If you forget your password, we may ask for your email and send a reset link.

You are responsible for maintaining the secrecy of identification, passwords, and personal information in your possession for the use of the services. Use caution when providing personal information to others through the services.

Contact us

If you have questions or suggestions regarding the Privacy Policy, please contact Northwest Skills Institute.