Verbal Communication

Registration
Closed

Contact Program Coordinator

Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Course Description

Verbal communication is the most popular form of communication. In this course, you’ll discover the different approaches to communication and how to communicate effectively face to face, over the phone, and in a videoconference. You’ll also learn how to leave a clear and concise voicemail.

Course Details

Learning Objectives

By the end of this course, you will be able to

Identify the different approaches to communication
Describe how to communicate effectively face to face
Understand how paralanguage affects verbal messages
List ways to engage your listeners
Describe how to communicate effectively during a phone conversation
Understand how to leave a clear and effective voicemail
Describe how to communicate effectively during a conference call

Registration
Closed

Contact Program Coordinator

Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator

Trusted by companies looking to develop highly skilled workers

BC Alliance for Manufacturing

Discover Tours

Mission Community

Peak Apparrel

Arcteryx

Northwest Industries