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Verbal Communication

Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Course Description

Verbal communication is the most popular form of communication. In this course, you’ll discover the different approaches to communication and how to communicate effectively face to face, over the phone, and in a videoconference. You’ll also learn how to leave a clear and concise voicemail.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Identify the different approaches to communication
  • Describe how to communicate effectively face to face
  • Understand how paralanguage affects verbal messages
  • List ways to engage your listeners
  • Describe how to communicate effectively during a phone conversation
  • Understand how to leave a clear and effective voicemail
  • Describe how to communicate effectively during a conference call
Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

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