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The Cost of Quality

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

Producing quality products costs money. Where the company spends money producing quality products is an indicator of their commitment to the customer and to the long-term sustainability of the company.

Course Details

Learning Objectives

By the end of this course, you will be able to:

  • Define the cost of quality
  • Categorize quality activities into one of the four classifications of quality
  • Differentiate between prevention and appraisal costs
  • Explain the difference between internal and external failure costs
  • Describe the Six Sigma quality system

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

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Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
Arcteryx
BC Food & Beverage
BSIA
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
Proud Member of

NW Skills acknowledges and respects the traditional territories of the First Nations, M├ętis, and Inuit peoples upon which we and our partners carry out our work across Canada. We thank the hereditary First Peoples who continue to live on and care for these lands.