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Providing Friendly, Courteous, and Efficient Service

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Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, one month access, and does not include any applicable taxes. Subject to change without prior notice.

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Course Description

Your interactions with customers set the tone for your long-term relationships. In this module, you’ll learn how to greet customers and interact with them in a way that makes them repeat customers.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Create a positive first impression
  • Describe how to greet customers
  • Explain how to interact courteously and professionally with customers
  • Describe how to make customers feel welcome
  • Explain the importance of being effective and efficient
  • Describe how to end an interaction on a positive note
Registration
Closed
Contact
Us
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, one month access, and does not include any applicable taxes. Subject to change without prior notice.
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Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

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Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
Arcteryx
BC Food & Beverage
BSIA
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
Proud Member of

Burnaby Board of Trade
Surrey Board of Trade