Providing Friendly, Courteous, and Efficient Service

"This course is part of a comprehensive program. Please contact us for more information."

Course Description

Your interactions with customers set the tone for your long-term relationships. In this module, you’ll learn how to greet customers and interact with them in a way that makes them repeat customers.

Course Details

Learning Objectives

By the end of this course, you will be able to

Create a positive first impression
Describe how to greet customers
Explain how to interact courteously and professionally with customers
Describe how to make customers feel welcome
Explain the importance of being effective and efficient
Describe how to end an interaction on a positive note

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator