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Providing Friendly, Courteous, and Efficient Service

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

Your interactions with customers set the tone for your long-term relationships. In this module, you’ll learn how to greet customers and interact with them in a way that makes them repeat customers.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Create a positive first impression
  • Describe how to greet customers
  • Explain how to interact courteously and professionally with customers
  • Describe how to make customers feel welcome
  • Explain the importance of being effective and efficient
  • Describe how to end an interaction on a positive note

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator

Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
BC Food & Beverage
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

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