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Handling Dangerous Workplace Situations

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

Any business that provides customer service or exchanges money with the public is at an increased risk of workplace violence. In this module, you’ll learn how to identify the warning signs of possible workplace violence. You’ll also discover the actions you can take to help defuse dangerous situations and keep your workplace safe.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Identify workplaces at a greater risk of violence
  • Describe what you can do to help prevent workplace violence
  • List common triggers of workplace violence
  • Explain the warning signs of workplace violence
  • Describe how to calmly and effectively defuse dangerous situations

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

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Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
Arcteryx
BC Food & Beverage
BSIA
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
Proud Member of

NW Skills acknowledges and respects the traditional territories of the First Nations, M├ętis, and Inuit peoples upon which we and our partners carry out our work across Canada. We thank the hereditary First Peoples who continue to live on and care for these lands.