Communication Skills


Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Course Description

Course Description

Effectively managing conflict requires good communication skills.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • Describe the importance of communication skills
  • List the common types of listening
  • Define empathetic listening
  • Describe the guidelines for empathetic listening
  • Describe the process of empathetic listening
  • Describe the mirroring technique of feedback
  • Define ā€œIā€ statement

Registration
Closed
Contact Program Coordinator
Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

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