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Better Serving Customers with Disabilities

"This course is part of a comprehensive program. Please contact us for more information."

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Course Description

In this module, you’ll learn how to work well with customers with all types of disabilities. You’ll discover general guidelines for working with customers who have a variety of disabilities. You’ll also find out about special considerations when working with customers who have specific types of disabilities.

Course Details

Learning Objectives

By the end of this course, you will be able to

  • List different types of disabilities
  • Identify potential obstacles for customers with disabilities
  • Use language that focuses on the customer, not the disability
  • Describe general guidelines for working with customers with all types of disabilities
  • Explain special considerations when working with customers with specific disabilities

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator

Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
BC Food & Beverage
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

Northwest Skills Institute
Proud Member of

NW Skills acknowledges and respects the traditional territories of the First Nations, Métis, and Inuit peoples upon which we and our partners carry out our work across Canada. We thank the hereditary First Peoples who continue to live on and care for these lands.