Quality Concepts

Registration
Closed

Contact Program Coordinator

Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Course Description

Quality is based on the wants, needs, and expectations of the customer. In this course, you will be introduced to the concepts of product quality, the types of customers and how to meet their expectations.

Course Details

Learning Objectives

By the end of this course, you will be able to

Define product quality
Identify the difference between internal and external customers
Define specification
Define tolerance and explain its importance
Identify the roles of management and production workers regarding quality
Describe how quality teams work

Registration
Closed

Contact Program Coordinator

Registration is closed, however our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, and does not include any applicable taxes. Subject to change without prior notice.

Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

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BC Alliance for Manufacturing

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Mission Community

Peak Apparrel

Arcteryx

Northwest Industries