Tel: +1 (604) 900-1980

Advanced Administrative Assistant Pathway

Program Fee: $129.00

Program Duration: 20 hrs

*Registration is FREE. Our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, one month access, and does not include any applicable taxes. Subject to change without prior notice.

 

Course Description

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The Advanced Administrative Assistant Pathway prepares students to take on complex tasks and responsibilities compared to a standard administrative assistant role.

Course Details

Learning Objectives

Excel

  • Working with data tables
  • Displaying data in charts
  • Managing worksheets
  • Securing worksheets and workbooks
  • Using VLOOKUP, HLOOKUP, XLOOKUP
  • Using pivot tables

Outlook:

  • Sending and receiving emails
  • Optimizing your calendar functions
  • Organizing layouts

Word

  • Applying styles and themes
  • Working with tables
  • Working with images
  • Using find and replace

Customer Service

  • Dealing with difficult customers
  • Responding to customer complaints
  • Managing conflict with internal customers
  • Handling dangerous workplace situations

Admission

  • Recommended CLB 7 (Canadian Language Benchmark)—Equivalent to IELTS 6 or TOEFL 77-99
  • Have access to a device that meets the system requirements to use Northwest Skills Institute online courses.
*Registration is FREE. Our advisors are available to address your questions. Price quoted are in Canadian funds, per person, per registration, one month access, and does not include any applicable taxes. Subject to change without prior notice.
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Preparing you for success

The Northwest Skills Institute is an industry focused training organization.

Our programs are geared specifically for industry, making students more qualified and READY FOR WORK.

Runner to target

It's time to upskill your employees and solve your workforce problems.

Contact our program coordinator

Trusted by companies looking to develop highly skilled workers

Manufacturing BC
Discover Tours
Print Forward
Mission Community
Arcteryx
BC Food & Beverage
BSIA
Go Industrial
Great Little Box Company
BC Apparel & Gear
Mustang Survival
Red Wood Rubber

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